Contact Us

As your community credit union, we’d love to hear from you. Whether you have questions about our checking, savings, or loan products — or want information about our helpful services like mobile banking — we invite you to call. Or better yet, stop by a branch!

 

By Telephone

707-443-8662
800-440-8662

By email

info@compassccu.org

By Mail

Compass Community Credit Union
PO Box 1268
Eureka, CA 95502-1268

Locations

Arcata Branch

1033 G Street, Arcata, CA 95521
Fax: 707-630-5221

24-hour ATM available for members

Branch Hours:

Monday – Thursday: 8:30am – 5:00pm

Friday: 8:30am – 5:30pm

Henderson Center Branch

2861 E Street, Eureka, CA 95501
Fax: 707-798-5075

24-hour Drive-up ATM

Branch Hours:

Monday – Thursday: 8:30am – 5:00pm

Friday: 8:30am – 5:30pm

Corporate Office

321 Wabash Avenue, Eureka, CA 95501
Fax: 707-443-8664

Holiday Closures 2025:

  • Wednesday, January 1 – New Year’s Day
  • Monday, January 20 – MLK
  • Monday, February 17 – Presidents’ Day
  • Monday, May 26 – Memorial Day
  • Thursday, June 19 – Juneteenth
  • Friday, July 4 – Independence Day
  • Monday, September 1 – Labor Day
  • Monday, October 13 – Indigenous Peoples’ Day
  • Tuesday, November 11 – Veterans Day
  • Thursday – Friday, November 27-28 – Thanksgiving
  • Thursday,  December 25 – Christmas
  • Thursday, January 1, 2026 – New Year’s Day

Additional Phone Numbers

Visa® Debit Card

Card Activation or PIN Change: 800-992-3808

Lost/Stolen Card: 707-443-8662; 800-440-8662

  • AFTER-HOURS: 800-472-3272

Visa® Credit Card

Card Activation: 800-456-6870

Change your PIN: 866-297-3408

 Balances or Report Lost/Stolen Card in the US: 800-808-7230

Outside the US: 410-581-3836

  • AFTER-HOURS
    • In the US: 800-991-4964
    • Outside the US: 410-581-3836

Report Suspicious Activity: 855-961-1602*

  • Outside the US: 727-227-2447*
*Use this number only if you have been contacted by our SecurLOCK Fraud Service Center IVR. When you are traveling or reside outside the US you may call this number collect.

Insurance

Member accounts are fully insured up to $250,000 by the NCUA. Accounts exceeding the maximum level of coverage provided by NCUA are also insured up to an additional $1,000,000 by ASI. To learn more about your insurance coverage, click here.

Routing Number: 321172219

In short, a credit union is a cooperative financial institution where people work together to make everyone’s lives better. Everyone who has an account here is a member. And every member is an owner.

Rather than making profits to send to far-off shareholders, Compass CCU reinvests in our credit union. Which means we reinvest in YOU. That’s why we say that, at Compass Community Credit Union, we guide you to better banking.