Contact Us

As your community credit union, we’d love to hear from you. Whether you have questions about our checking, savings, or loan products — or want information about our helpful services like mobile banking — we invite you to call. Or better yet, stop by a branch!

 

By Telephone

707-443-8662
800-440-8662

By Mail

Compass Community Credit Union
PO Box 1268
Eureka, CA 95502-1268

Contact Form

    Locations

    Arcata Branch

    1033 G Street, Arcata, CA 95521
    Fax: 707-630-5221

    24-hour ATM available for members

    Branch Hours:

    Monday – Thursday: 8:30am – 5:00pm

    Friday: 8:30am – 5:30pm

    Henderson Center Branch

    2861 E Street, Eureka, CA 95501
    Fax: 707-798-5075

    24-hour Drive-up ATM

    Branch Hours:

    Monday – Thursday: 8:30am – 5:00pm

    Friday: 8:30am – 5:30pm

    Holiday Closures 2025:

    • Wednesday, January 1 – New Year’s Day
    • Monday, January 20 – MLK
    • Monday, February 17 – Presidents’ Day
    • Monday, May 26 – Memorial Day
    • Thursday, June 19 – Juneteenth
    • Friday, July 4 – Independence Day
    • Monday, September 1 – Labor Day
    • Monday, October 13 – Indigenous Peoples’ Day
    • Tuesday, November 11 – Veterans Day
    • Thursday – Friday, November 27-28 – Thanksgiving
    • Thursday,  December 25 – Christmas
    • Thursday, January 1, 2026 – New Year’s Day

    Additional Phone Numbers

    Visa® Debit Card

    Card Activation or PIN Change: 800-992-3808

    Lost/Stolen Card: 707-443-8662; 800-440-8662

    • AFTER-HOURS: 800-472-3272

    Visa® Credit Card

    Card Activation: 800-456-6870

    Change your PIN: 866-297-3408

     Balances or Report Lost/Stolen Card in the US: 800-808-7230

    Outside the US: 410-581-3836

    • AFTER-HOURS
      • In the US: 800-991-4964
      • Outside the US: 410-581-3836

    Report Suspicious Activity: 855-961-1602*

    • Outside the US: 727-227-2447*
    *Use this number only if you have been contacted by our SecurLOCK Fraud Service Center IVR. When you are traveling or reside outside the US you may call this number collect.

    Insurance

    Member accounts are fully insured up to $250,000 by the NCUA. Accounts exceeding the maximum level of coverage provided by NCUA are also insured up to an additional $1,000,000 by ASI. To learn more about your insurance coverage, click here.

    Routing Number: 321172219

    In short, a credit union is a cooperative financial institution where people work together to make everyone’s lives better. Everyone who has an account here is a member. And every member is an owner.

    Rather than making profits to send to far-off shareholders, Compass CCU reinvests in our credit union. Which means we reinvest in YOU. That’s why we say that, at Compass Community Credit Union, we guide you to better banking.