How to Respond When Debt Goes to Collections
February 19, 2026
When someone charges a credit card, takes out a loan, or utilizes a service that
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Discover exclusive banking perks from Compass CCU. From competitive savings rates to personalized loans, our special offers are tailored to elevate your financial journey.
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Over 6,200 people in Humboldt, Del Norte, and Trinity Counties are Compass CCU members. It only takes a few minutes to open or add an account online including our Free Directional Checking.
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Compass in the Community
We are dedicated to supporting local events and programs that directly benefit our community and help build lasting relationships to help create a better place for everyone to live and work.
Compass Community Credit Union is a full-service financial institution that has served Humboldt and our neighboring counties for over 75 years.
As a credit union, we offer many of the same products and services as a bank, but with better rates and a more personal touch that reflects our status as a not-for-profit organization.
“Making a difference in our community by providing solutions to achieve financial aspirations at any stage in life” is our mission statement and something we try to live by every day.
Let Compass CCU guide you to better banking — like Free Directional Checking that pays you and competitive rates on the best auto loans the area has to offer. We invite you to learn more about us by browsing our website or stopping into a branch.
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Introducing Apple Pay and Samsung Pay.
January 15, 2026Compass is excited to announce we now offer Apple Pay and Samsung Pay to your
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End-of-Year Auto Buying Tips
December 30, 2025As the year winds down, it’s a great time to shop for a new or
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SYSTEM MAINTENANCE: Beginning February 21, 2026, from 9pm PST through February 22, 2026, 3am PST, VISA credit cards will have limited access. We apologize for the inconvenience.
SYSTEM MAINTENANCE: Beginning at 8pm PST on February 26, 2026, through 2am PST February 27, 2026, our website, including online banking, may be unavailable for brief periods of time during this window. However, the Compass mobile app will be available. We apologize for the inconvenience.
EzCard (VISA CREDIT CARD) online enhancements effective 2/24/2026, 3am PST. To help ensure one-time passcodes (OTPs) are delivered accurately, we have added a new Country Code selection during login. Cardholders can now choose their country code from a dropdown before entering their phone number, improving the reliability of OTP delivery. Viewing Statement images - We have improved how PDF statements are displayed. When you hover over the statement header then click on view statements, a View Statement option will appear at the bottom of the screen. From there, you can select the year and month of the statement you want to view.
Android App: We are aware of multiple reports of differences in the Android app following our most recent release, version 3.31.0. Our vendor is actively working on a hotfix to restore the “Sign Out” button within the mobile app. The in‑app PIN screen has been removed in favor of using the built‑in device passcode and biometric features. Moving forward, authentication will rely on your device’s security settings. If you prefer not to use device‑level authentication, you will be prompted to enter your username and password each time you sign in. Thank you for your patience and understanding as we work to improve your experience.