Contact Us

As your community credit union, we’d love to hear from you. Whether you have questions about our checking, savings, or loan products — or want information about our helpful services like mobile banking — we invite you to call. Or better yet, stop by a branch!

By Telephone


By email

By Mail

Compass Community Credit Union
PO Box 1268
Eureka, CA 95502-1268


Arcata Branch

1033 G Street, Arcata, CA 95521
Fax: 707-630-5221
Branch Manager: Michele O’Brien

24-hour ATM available for members

Branch Hours:

Monday – Friday
9:00am – 5:00pm

Henderson Center Branch

2861 E Street, Eureka, CA 95501
Fax: 707-798-5075
Branch Manager: Kelsey Dunn

24-hour Drive-up ATM

Branch Hours:

Monday – Friday
9:00am – 5:00pm

Corporate Office

321 Wabash Avenue, Eureka, CA 95501
Fax: 707-443-8664

Holiday Closures 2021:

  • Friday, January 1 — New Year’s Day
  • Monday, January  18 — Martin Luther King, Jr. Day
  • Monday, February 15 – Presidents’ Day
  • Monday, May 31 – Memorial Day
  • Monday, July 5 – 4th of July
  • Monday, September 6 – Labor Day
  • Monday, October 11 – Columbus Day
  • Thursday, November 11 – Veterans Day
  • Thursday, November 25-26 – Thanksgiving
  • Friday, December 24 – Close at noon Christmas Eve
  • Friday, December 31 – Close at noon New Year’s Eve

Additional Phone Numbers

Visa® Debit Card Activation or PIN change


Visa® Debit Card Lost/Stolen Card


Visa® Debit Card After Hours Lost/Stolen Card


Visa® Credit Card Balances or Report Lost/Stolen Card

US: 800-808-7230, or Outside US: 410-581-3836

Visa® Credit Card After Hours Lost/Stolen Card

US: 800-991-4964, or Outside US: 410-581-3836

Report Suspicious Activity on Visa® Credit Card

855-961-1602,* or Outside US: 727-227-2447*

*Use this number only if you have been contacted by our SecurLOCK Fraud Service Center IVR. When you are traveling or reside outside the US you may call this number collect.

Routing Number: 321172219