Contact Us

As your community credit union, we’d love to hear from you. Whether you have questions about our checking, savings, or loan products — or want information about our helpful services like mobile banking — we invite you to call. Or better yet, stop by a branch!

Member Account Audit

The Credit Union has retained a new audit firm, Nearman, Maynard, Vallez, to perform our annual member account verification audit, as of 12/31/2023.  Some members will now receive correspondence directly from the audit firm regarding the accuracy of their account information. We encourage you to respond accordingly if asked to do so. If you have any questions, call us at 707-443-8662.

By Telephone

707-443-8662
800-440-8662

By email

info@compassccu.org

By Mail

Compass Community Credit Union
PO Box 1268
Eureka, CA 95502-1268

Locations

Arcata Branch

1033 G Street, Arcata, CA 95521
Fax: 707-630-5221
Branch Manager: Michele O’Brien

24-hour ATM available for members

Branch Hours:

Monday – Thursday: 8:30am – 5:00pm

Friday: 8:30am – 5:30pm

Henderson Center Branch

2861 E Street, Eureka, CA 95501
Fax: 707-798-5075
Branch Manager: Kelsey Dunn

24-hour Drive-up ATM

Branch Hours:

Monday – Thursday: 8:30am – 5:00pm

Friday: 8:30am – 5:30pm

Corporate Office

321 Wabash Avenue, Eureka, CA 95501
Fax: 707-443-8664

Holiday Closures 2024:

  • Monday, January 1, 2024 – New Year’s Day
  • Monday, January 15, 2024 – MLK
  • Monday, February 19, 2024 – Presidents’ Day
  • Monday, May 27, 2024 – Memorial Day
  • Wednesday, June 19, 2024 – Juneteenth
  • Thursday, July 4, 2024 – 4th of July
  • Monday, September 2, 2024 – Labor Day
  • Monday, October 14, 2024 – Columbus Day
  • Monday, November 11, 2024 – Veterans Day
  • Thursday – Friday, November 28-29, 2024 – Thanksgiving
  • Wednesday,  December 25, 2024 – Christmas
  • Wednesday, January 1, 2025 – New Year’s Day

Additional Phone Numbers

Visa® Debit Card

Card Activation or PIN Change: 800-992-3808

Lost/Stolen Card: 707-443-8662; 800-440-8662

  • AFTER-HOURS: 800-472-3272

Visa® Credit Card

Card Activation: 800-456-6870

 Balances or Report Lost/Stolen Card in the US: 800-808-7230

Outside the US: 410-581-3836

  • AFTER-HOURS
    • In the US: 800-991-4964
    • Outside the US: 410-581-3836

Report Suspicious Activity: 855-961-1602*

  • Outside the US: 727-227-2447*
*Use this number only if you have been contacted by our SecurLOCK Fraud Service Center IVR. When you are traveling or reside outside the US you may call this number collect.

Insurance

Member accounts are fully insured up to $250,000 by the NCUA. Accounts exceeding the maximum level of coverage provided by NCUA are also insured up to an additional $1,000,000 by ASI. To learn more about your insurance coverage, click here.

Routing Number: 321172219