Category: Financial Literacy

Today, doing anything and everything on your mobile phone is extremely easy – often too easy. Here are some simple tips to help keep your money, and personal information, safe. Treat your phone like a computer: It may be smaller but contains similar confidential information. Set a logon password to protect your information should you …

Today, doing anything and everything on your mobile phone is extremely easy – often too easy. Here are some simple tips to help keep your money, and personal information, safe.

Treat your phone like a computer: It may be smaller but contains similar confidential information. Set a logon password to protect your information should you lose your phone. In addition to setting a password, enable the fingerprint security and/or facial recognition settings on your phone to better protect your information.”

Be careful when you connect to open Wi-Fi; you may be exposing your information to hackers. Only connect to known, secure Wi-Fi when conducting business that exposes sensitive data.

Never save passwords in a text document: Never save sensitive data or passwords to a text document on your phone.

Think before you download: Only download apps from trusted sources.

Equip your phone with protection: Take advantage of malware and virus protection. Avoid leaving your phone unattended: If you don’t, “hacking” can be as simple as someone else turning on your phone.

To learn more about the Compass app, click here.

Scams are on the rise. Protect yourself, don’t become a victim (part 2).

October 13, 2022August 30, 2022

Last month, we provided some tips on how to identify recent scams. This is part 2 of our series on how to identify them and what to watch for.

E-mail Fraud/Phishing – What is Phishing?

Phishing is a general term for e-mails, text messages and websites fabricated and sent by criminals and designed to look like they come from well-known and trusted businesses, financial institutions and government agencies in an attempt to collect personal, financial and sensitive information. It’s also known as brand spoofing.

Characteristics:

• The content of a phishing e-mail or text message is intended to trigger a quick reaction from you. It can be unsettling, might contain exciting information or demand an urgent response. Phishing messages are normally not personalized.

• Typically, phishing messages will ask you to “update,” “validate,” or “confirm” your account information or face dire consequences. They might even ask you to make a phone call.

• Often, the message or website includes official-looking logos and other identifying information taken directly from legitimate websites. Government, financial institutions and online payment services are common targets of brand spoofing.

Catch phrases:

• E-mail Money Transfer Alert: Please verify this payment information below…

• It has come to our attention that your online banking profile needs to be updated as part of our continuous efforts to protect your account and reduce instances of fraud…

• Dear Online Account Holder, Access To Your Account Is Currently Unavailable…, Important Service Announcement from…, You have 1 unread Security Message!

• We regret to inform you that we had to lock your bank account access. Call (telephone number) to restore your bank account.

In some cases, the offending site can modify your browser address bar to make it look legitimate, including the web address of the real site and a secure “https://” prefix.

Information sought: Social Security numbers, full name, date of birth, full address, mother’s maiden name, username and password of online services, driver’s license number, personal identification numbers (PIN), credit card information (numbers, expiry dates and the last three digits printed on the signature panel) and bank account numbers.

Foreign Government Fraud

Watch out for emails from senders posing as government or business officials offering to share large sums of money. If you have received an unsolicited letter containing any of the characteristics listed below, you should consider this a scam and delete the email. Most letters are variations of the following:

• You receive an “urgent” business proposal “in strictest confidence” from a foreign civil servant or businessman.

• The sender, often a member of the “contract review panel”, obtained your name and profile through the Chamber of Commerce or the International Trade Commission.

• The sender recently intercepted or has been named beneficiary of the proceeds from real estate, oil products, over-invoiced contracts, cargo shipments, or other commodities, and needs a foreign partner to assist with laundering the money.

• Since their government/business position prohibits them from opening foreign bank accounts, senders ask you to deposit the sum, usually somewhere between $25-50 million, into your personal account.

• For your assistance, you will receive between 15-30% of the total, which sits in the “Central Bank of ______” awaiting transfer.

• To complete the transaction, they ask you to provide your bank name and address, your telephone and fax numbers, the name of your beneficiary, and, of course, your bank account number.

• The sender promises to forward your share within 10-14 working days!

Money Mule – What is it?

The Money Mule (victim) is recruited – often unknowingly – by scammers to move money made from illegal activity. Money is moved from one bank account to another. By using a money mule, it makes it harder for authorities to track down.

How do people become Money Mules?

Fraudsters approach their money mule victims in a variety of ways including social media, email, mail or phone. Many scams are typically disguised as online job opportunities that promise a fast and easy way to earn money. All they need is your account information to let money be transferred into your account. Then you move the money out of your account for a commission.

These scams look attractive, especially when a little extra income wouldn’t hurt, which is why so many people fall for them. But they are actually helping criminals commit crimes.

Tips:

1. Be cautious of unsolicited emails and social posts.

2. Verify company information online or give them a call.

3. Thoroughly check offers from overseas companies.

4. Never give out your bank account information.

Remember, do not give out your personal or account information unless you are absolutely sure you know who you are dealing with. If you have any questions or concerns, please call us at 707-443-8662.

Scams are on the rise. Protect yourself, don’t become a victim (part 1).

September 15, 2022September 2, 2025

We have recently seen an increase in scams and would like to provide you with some tips on how to identify them and what to watch for.

Prize Pitch (Lottery) Scams

The classic prize pitch scam involves victims receiving notification by mail, phone, or e-mail indicating they have won a prize (monetary or other valued items).

However, in order to collect the prize the victim is required to pay various fees or taxes in advance. Victims either never hear from the organization again or receive further requests for money.

Tips:

Challenge a caller who says you’ve won a prize to tell you where and when you entered. If you didn’t enter, you can’t win.

Keep track of contests, draws and lotteries you enter.

If it sounds too good to be true, it probably is.

Watch out for Charity Scams

Fraud artists hope to profit from people’s generosity. Consider the following precautions to make sure your donations benefit the people and organizations you want to assist:

• Be wary of appeals that tug at your heart, especially pleas involving current events.

• Ask for written information about the charity, including name, address and telephone number. A legitimate charity or fund-raiser will give you information about the charity’s mission, how your donation will be used and proof that your contribution is tax deductible.

• Ask the solicitor for the registered charitable tax number of the charity. Question any discrepancies.

• Check out the charity’s financial information. For many organizations, this information can be found online or call them.

• Watch out for similar-sounding names. Some phony charities use names that closely resemble those of respected, legitimate organizations. If you notice a small difference from the name of the charity you intend to deal with, call the organization to check it out.

• Be skeptical if someone thanks you for a pledge you don’t remember making. If you have any doubts about whether you’ve made a pledge or previously contributed, check your records. Be on the alert for invoices claiming you’ve made a pledge. Some unscrupulous solicitors use this approach to get your money.

• Refuse high-pressure appeals. Legitimate fund-raisers won’t push you to give on the spot.

• Be wary of charities offering to send a courier or overnight delivery service to collect your donation immediately.

• Be wary of guaranteed sweepstakes winnings in exchange for a contribution. According to law, you never have to donate anything to be eligible to win.

• Avoid cash gifts. Cash can be lost or stolen. For security and tax record purposes, it’s best to pay by check.

Advance Fee Fraud

Classified advertisements for loan opportunities do not guarantee the legitimacy of a company. Some companies claim they can guarantee you a loan even if you have a bad credit history or no credit rating at all. They usually request an up-front fee of several hundred dollars. If you send your money to these companies, it is unlikely you will get your promised loan and your advance payment will be at risk.

Advance fee loans operating for a criminal purpose generate millions of dollars annually in the U.S. Persons with poor credit ratings are usually the key targets and once the ‘loan processors’ receive your money, they usually disappear.

If you have doubts about the organization, contact the Better Business Bureau for further information.

Most important, do not give out your personal or account information unless you are absolutely sure you know who you are dealing with. If you have any questions or concerns, please call us at 707-443-8662.

Why You Should Monitor Your Automatic Payments

July 21, 2022July 21, 2022

Between working, spending time with your friends and family, and pursuing your hobbies, there never seems to be enough time in the day. As a result, we are all looking for ways to cut the amount of time spent on mundane chores. Setting up automatic payments for recurring bills is a modern convenience that saves a significant amount of time. As long as you have the funds in your account, you’ll simply be able to set it and forget it, right? Yes—you could, but here are a few reasons why you should monitor your automatic payments:

Overdraft Fees

When making manual bill payments, you can always check to ensure you have sufficient funds in your account before you pay. When you enroll in auto-pay, there’s a greater risk of an overdraft to your account. While truly being able to set it and forget it would be great, it’s a good idea to continue checking in on your accounts before your automatic payments clear each month. This is especially crucial if you’ve automated any variable expenses, such as a utility bill. Try to get in the habit of checking your account balance before your auto-pay clears. While it’s not exactly a “set it and forget it” approach, it’s still more convenient that manually paying your bills each month.

Unnoticed Errors

There are a number of benefits to enrolling in auto-pay. It’s convenient and you’re less likely to miss a payment. A major downside, however, is actually something out of your control. Payees do occasionally make mistakes. While rare, these mistakes could be costly. If you aren’t monitoring your automatic payments, a significant mistake could go unnoticed.

Cancelled Services

If you’ve enrolled in auto pay and had only positive experiences, you might simply let your automatic ACH or Bill Pay services take care of everything. However, your auto-pay service doesn’t know when you’ve stopped going to the gym or canceled a service. If you’re letting your auto-pay take care of everything, you may find yourself wasting money on subscriptions you’re not using. Instead, simply check in on your account statements each month to ensure that you aren’t throwing your hard-earned money away.

If you decide to sign up for auto pay, set up eAlerts using the Compass app. You will receive a notification when your balance is low or when a transaction has occurred. It’s a great way to stay on top of your payments without having to manually make them yourself. Auto pay is incredibly convenient and is a payment process that is certainly worth looking into, but it’s important to have good financial habits rooted in an awareness of what you’re paying and when.

Better Way to Manage your Money

February 10, 2022February 10, 2022

One thing you don’t want to waste – your time. With mobile banking, you can access your accounts anytime, anywhere. It’s safe, secure and super easy to use.

Deposit checks without visiting a branch. All you need to do is sign, snap a picture of both sides of the check, and submit the check through the Compass mobile app. It’s that easy!

Tagging transactions allows you to locate your purchases quickly and organize.

Attach images of your receipts
Add notes to provide more context
Easily ﬁnd transactions with dynamic search ﬁlters
Export data for a range of dates in a variety of formats

With the Low Balance Alert, you can receive notiﬁcations when your balance goes above or below a pre-selected threshold or for large transactions.

Mobile banking helps you spend time doing what matters most to you. Ready to get started? Just download the Compass Community Credit Union app and follow the prompts. For more information, visit https://compassccu.org/personal-banking/mobile-banking/

The Hidden Costs of Buying a Home

December 14, 2021December 14, 2021

Buying a home is often one of the biggest financial decisions you can make. The process of becoming a homeowner can take a great deal of patience and fiscal commitment, but in the end, it’s an incredibly rewarding milestone to achieve. However, it’s important to remember the total cost of buying a home encompasses more than just your down payment and monthly mortgage. Below are some often overlooked and unexpected costs of buying a home.

Utilities

Typical utilities include electricity, water, internet, heating, cooling, and waste management. Be sure to factor in utility costs when determining whether you can or can’t afford to purchase a home. If you want a better idea of what the costs will be for a home you’re interested in, request a copy of previous bills from the real estate agent.

Homeowners Insurance

Your home is far more than a roof to sleep under. In many cases, a home is one’s most valuable asset—an asset that most can’t afford to replace out-of-pocket in the event of disaster-related damage or total loss. Homeowners insurance helps protect your asset. Additionally, most lenders require that you have insurance on your home, as it safeguards them (as well as you) against financial loss. Make sure you add in the cost of protecting your home when putting together your monthly budget.

Property Taxes

Beyond your mortgage, down payment, and insurance, it’s important that you also remember to factor in property taxes. The cost of your taxes will vary depending upon where you live and the value of your home. The taxes will either be billed directly by your local taxation office or paid through your mortgage lender. If paying directly, you’ll usually make two payments each year. If paying through your lender, the cost will be added to your monthly mortgage payment. Make sure to budget for this ongoing, recurring cost, as you will always need to pay property taxes.

Maintenance and Repair

As a renter, your landlord was likely responsible for regular maintenance and repairs. If your furnace stopped working, you could call your landlord and they would coordinate making the repair at no extra cost to you. As a homeowner, though, it’s up to you to fund maintenance and repairs. According to the one percent rule, you should set aside one percent of your home’s value each year for home maintenance. If your home is valued at $200,000, you should be setting aside $2,000 to cover any repair costs.

When you’re ready to take that next step to buy your home, Compass is here to help you with the financing. If you have any questions, feel free to reach out to us at 707-443-8662 x5.

Six Tips to Get the Best Deal on a New Car

November 17, 2021November 17, 2021

Are you in the market for a new or used car? When it comes to car shopping, timing is everything! Did you know you have a better chance of leaving the dealership with a great deal in the winter? Or that getting pre-approved can save steps at the dealership and keep you focused on your budget? Here are the six best tips to get you into a new ride this season:

1. Get pre-approved! Before you buy, apply online with Compass at compassccu.org or call 707-443-8662. Get pre-approved so you have the best chances of negotiation. Once you’re pre-approved, you can shop for the car as if you had a check in your pocket. This helps you stay focused on the actual selling price of the car, rather than keeping track of the interest rate, down payment, loan term and trade-in.

2. Winter months offer the greatest potential for deals. After the holiday shopping rush has settled down, consumers are less likely to make larger purchases such as a car. Foot traffic through car dealerships usually remains slow from the New Year into February.

3. Shop during the week. By avoiding the weekend crowd, you’ll be more apt to get the salesperson’s undivided attention. They may even feel more willing to negotiate because of how few people shop for cars mid-week.

4. Make your offer late in the day. If you know what you want, and have done your research, it might save you time and money to visit the dealership closer to closing time. The salesperson might not want to spend hours negotiating a deal, pressing them to make a good deal.

5. Don’t think about the monthly payments. Of course, you have to consider the monthly payments and whether or not you can afford them! However, worry about the actual price of the car. A low monthly payment won’t do you any good stretched out over a long period of time and will eventually add up to more than the sticker price!

6. Avoid tax refund season. Consumers commonly use their tax refund checks to purchase big ticket items—like a new car! The bad news about this time of year is that dealers don’t feel the need to offer quite as many discounts to entice shoppers to buy.

Not sure what to buy? Research and shop inventory – click here.

It’s never too early, or too late, to start saving for retirement.

August 26, 2021September 2, 2025

It’s been said that to retire comfortably you should have at least $1 million saved. While that may seem like an unreachable number, it really isn’t that hard if you put your mind to it.

For example, if you start putting away $400 a month in your 20s, or $650 a month in your 30s, or $1,300 a month in your 40s, and get at least a 6% return on your investment, you could actually hit that milestone by 67.

That’s the power of compound interest. With compound interest, any interest you earn accrues interest on itself. So while it might not seem like you’re not putting a lot of money away, over time it can really start to add up.

Here are a few simple ways to start saving for retirement:

• Enroll in your employer’s 401(k) plan and make sure you take advantage of any company match

• Contribute to a Roth IRA or Traditional IRA. To learn more, click here.

• Talk with an investment professional.

• Can’t seem to find any extra money to save? Go out to eat less often and avoid impulse purchases. Most of all, put yourself on a budget.

Tips to avoid missing a bill’s due date.

May 17, 2021June 15, 2021

Being late every now and then when paying your bills doesn’t sound like a big deal. However, those late fees can really add up.

In addition to charging a late fee, creditors could increase your interest rate. Some credit card companies will even reset your rate to a default APR as high as 29.99%.

Fortunately, Compass Community Credit Union has a way you can avoid all this and simplify your life in the process. It’s our free Bill Pay.

With Bill Pay, you’ll never have to worry about missing a payment or paying late fees. Simply schedule the payment date and that’s it. No need to spend time writing a check, paying for stamps and dropping it in the mail.

Taking care of your financial future is important. Using our free Bill Pay can make it a little simpler. To get started or to learn more, click here.

The most important financial account you probably don’t have

April 29, 2021June 15, 2021

Financial stress haunts many of us. We say, “If only I had more money?”

At Compass, helping members become more financially confident is a big part of who we are. One step you can take to increase your peace of mind: create an emergency fund.

For those who have limited income or little room in their budget to put money away, an emergency cash reserve may be even more essential than college funds or retirement savings. You may know how many years you are from retiring and how soon the kids will be old enough for college. But, there’s no way to tell when your car’s transmission will begin to slip, your goalie daughter will break a tooth or an arm, or your job will evaporate.

Emergencies happen when we least expect them, and our wallets usually suffer collateral damage.

Here are five steps to reduce your financial stress:

1. Figure out the cost for your monthly “must-haves.” On your most recent checking account statement, circle the amounts you paid for essentials. This means the necessities required for bare-bones living, such as your rent or mortgage payment, groceries, gas, insurance, utilities, credit card and loan payments.

2. Estimate how long you might need to stay afloat in an emergency. Most people should have enough savings to cover for three to six months without a paycheck. You may want to adjust this target up or down if your job would be harder or easier to replace. Let’s say your monthly amount is $2,500, so your emergency savings goal, if three times that, is: $7,500. Mission impossible? Maybe not, if you set up milestones on the way.

3. Make a road map toward your goal. Using $2,500 as an example, you’d get there in about 23 months by putting aside $50 every two weeks. Boost that $50 to $75, and it would take only 15½ months to get to $2,500. Within four years, you could reach your goal of $7,500.

4. Set up “driverless savings.” Once you’ve decided how much to set aside regularly, set up automatic transfers in online banking. Instead of hoping there’s money left to save at the end of each pay period, set it and forget it. That’s a crucial step for success.

5. To manage your stress, keep on saving after you reach your goal. Life is unpredictable, so there may be times you’ll need to draw cash from your emergency account. Just keep squirreling away into your savings, and you’ll replenish your reserve.

Some credit union members like to use our low-interest credit card or equity line of credit as a financial safety net. But when it comes to building confidence, nothing beats having savings in reserve. If you would like to open a separate “Emergency Savings Account”, you can open a secondary savings account online or stop by one of our branches.